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FREQUENTLY ASKED Questions

  • How do I book an appointment at BScates Versatile Styles Salon?
    You can book with a stylists at Bscates Versatile Styles Salon online or via phone by calling 901-907-7473.
  • I am a first time client at the BScates Versatile Styles, what do I need to know?"
    For all first time clients who are planning to have hair enhancements, you must book an one-time consultation, where we will explore your options and determine how we are going to proceed with your new look. All first appointments require a non-refundable deposit to hold one’s first appointment.
  • Is there a cancellation fee?
    If you are 15 minutes late, your appointment may have to be rescheduled. ​ If you have to cancel your appointment, please do so at LATEST 5 hours prior. If you are within the 5 hour time-frame, there will be a $25 fee applied you can either pay in advance of your next appointment or at your next appointment. BScates Versatile Styles Salon practices a strict No Call/ No Show policy. At any point you become a No Call/No Show, you will be charged a $25 non refundable deposit to re-book. The No Call/ No Show deposit WILL NOT be applicable to fee of services rendered to you at the "re-book" appointment.
  • How much do you charge for shipping?
    Shipping is based off of total weight and distance delivered. Shipping costs will be calculated in the shopping cart after your order has been placed.
  • Do you ship to P.O. boxes?
    Currently, we do not ship to P.O. boxes.
  • Do you ship internationally?
    Yes! Shipping is based off of total weight and distance delivered. Shipping costs will be calculated in the shopping cart after your order has been placed.
  • How do I check the status of my order?
    Upon checkout, an email will be sent to you with a copy of your order. Once your order has shipped, you will receive an additional email to confirm shipment of your order. The shipping tracking information will be included in that email so that you may check status of the order at your convenience.
  • How do I make a return?
    All sales final no returns, no refunds if you have any questions please contact khloe0506@gmail.com
  • What are the forms of payments accepted?
    All US based credit cards; Visa, MasterCard, Discover and American Express. We also accept PayPal.
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